Description based on specific commercial transactions
Name of the seller
Yakuzen Life LLC
Name of person in charge : Keisuke Mizushiri
address:
891-4401 311-109 Mugi, Yakushima-cho, Kumage-gun, Kagoshima Prefecture
Product Price
Labeled for each product
Required fees other than the product
*Shipping fee
Hokkaido ¥1,630 Tohoku ¥1,230 Kanto ¥1,030 Hokuriku / Chubu ¥830 Kansai ¥730 Shikoku ¥730 Chugoku / Kyushu ¥630 Okinawa ¥930 Cool delivery + ¥220
Letter Pack: ¥370 nationwide Letter Pack Plus: ¥520
*Consumption tax
The displayed product price does not include tax. Shipping fee includes consumption tax.
Payment Method
*Credit card (debit card)
[VISA/Mastercard/American Express/JCB]
Credit cards in a name other than that of the person placing the order cannot be used.
*Please note that we or your credit card company may contact you to verify your identity.
*PayPay
You can make payments using the balance charged to the smartphone payment app PayPay. You can also use it on your PC. Scan the displayed QR code with the PayPay app or log in and make payments. *You will need to register your payment information when using the service.
Payment Deadline
*Credit card payment at time of purchase
You will be charged in the month the product is shipped.
*PayPay
You can make payments using the balance charged to the smartphone payment app PayPay. If the payment is not made within 5 minutes on the PayPay payment screen, it will be invalid.
Shipping Method
Yamato Transport/Japan Post
Delivery time of the product
Your order will be shipped within 7 days of payment confirmation.
Cancellation of orders, returns and defective products
As a general rule, we cannot accept returns or exchanges of products, except in cases where the product is defective.
If the wrong item is shipped, we will refund the shipping cost.
Returns due to customer's convenience will be at the customer's expense.
Please note that once the shipping status changes to "preparing for shipment," we are unable to accept any cancellations or returns.
However, if the product is defective or the cause is our responsibility, we will only accept returns within 5 days of receiving the product at our expense.
inquiry
*Inquiries by email
Please contact us via the inquiry form on our website. We will respond in due order during business hours. Depending on the content of your inquiry, it may take some time for us to respond, or we may not be able to respond at all. Thank you for your understanding.
*Inquiries by phone
0997-47-3111 (charges apply)
Phone reception hours: 10:00~15:00 [Excluding weekends, holidays, and the New Year holidays]
Please be careful not to dial the wrong number.
Regarding personal information provided by customers when making inquiries
We will manage your information strictly in accordance with our personal information protection policy and will not use it for any other purpose than responding to your inquiries.
Public email address:
wasabi@yakuzenlife.com
Home page address:
http://yakuzenlife.com/